This year sees the 93rd birthday of Queen Elizabeth II, who is the longest serving monarch in British history, but her succession planning has been in place for many years and although it is laid down with the ‘line of succession’ clearly laid out and known to all. It is obvious that other members of the […]
Every owner manager has to find ways to improve how work is done and at the same time look for ways to improve the employee and customer experience but they often make the same common mistakes. Successful businesses understand that happy customers and employees have a direct impact on the bottom line. Since most owner […]
I have worked with many businesses of different sizes and at different stages of their ‘life’, e.g. early stage start-ups to mature businesses handing over to the next generation or exiting via a trade sale and ‘growing their business sustainably’ is always on the agenda. All companies need to increase sales and improve their performance […]
The sales pipeline is a visual image to show you how much business you will attempt to close in a given week, month or year, i.e. it provides an overview of current sales opportunities. Sales pipeline management allows you to track open sales opportunities as they move through your sales process, and with proper management, […]
“The difference between successful people and very successful people is that very successful people say ‘no’ to almost everything” Warren Buffett I was having one of those ‘informal’ coaching sessions, read ‘down the pub’, with a neighbour who runs his own business. He was complaining of being no further on with his business than when […]
Even if we do not understand everything a ‘marketing guru’ says, all business people know they need to invest some money into marketing their products or services. In a digital age, they are many questions. Should I stop the traditional marketing and invest all my money into digital marketing? Should I spend everything on pay […]
Many of our clients ask, how will my firm benefit from an apprentice? The Government has promised 3 million new apprenticeships by 2020, funded by the recently introduced apprenticeship levy. Employers today are waking up to the benefits of apprenticeships. This can either be employing a new member of staff as an apprentice or encouraging […]
How confident are you that your sales process is in good shape? Download this short checklist to give you an indication of how healthy your sales process is, whilst giving you ideas of how to improve it. This 16 question checklist includes: Generating new customers Sales opportunities Communication with clients Inbound enquires record Pricing decisions […]
