Susan started her first business over 25 years ago and has been helping guide businesses to success ever since. She has worked in many sectors from consumer facing businesses including ecommerce, membership and loyalty, marketing, hospitality, pharmaceuticals, finance and property, to B2B industries such as IT, corporate events and business training.
Helping business owners in Maidenhead, South Buckinghamshire and East Berkshire
Susan offers a personalised and individually evaluated service. She takes an holistic view using her unique combination of creativity and innovation with solid business skills and experience to help –
- Building long term relationships
- Drive business growth
- Diversify into new markets
- Improve customer service and efficiency
- Increase business value
- Prepare for succession or sale
Susan has experienced business ownership as sole owner, partner, shareholder and Managing Director and uses this experience plus that gained from working with SME’s and corporate companies such as BMW, McDonalds, J&J, Lloyds Bank for the benefit of her business owner clients.
She has helped businesses to devise new products, diversify into new product categories and significantly improve customer service so that they won awards and of course, increased profit. She has also taken companies into new territories, one from three countries to fifty, devised a successful retail franchise programme, took others into ecommerce and helped them procure IT systems and negotiate long term contracts that significantly raised turnover, such as growing one company from £1.6m to £10m.
Susan has been overseas acting as a troubleshooter, worked with external stakeholders to improve efficiency and performance, and has also needed to motivate and re-energise workforces during periods of change. She has also advised on succession and exit strategies, helping owners to achieve their ambitions.
Contact Susan Flinders
If you would like to explore how Susan can support you through your business journey, call 01844 319286 or 07510 692969. Alternatively contact her via this form.